Ask before you fund anything
No pressure, no countdown. Whether you're deciding, mid-onboarding, or already a client, this is the way to reach us.
Fastest way to reach us — questions, onboarding, weekly reports, everything.
Open WhatsApp chatQuestions people ask before they start
No. Your funds remain in your own Pepperstone account at all times. PipWallet only operates the trading system on your account and never takes custody of your money.
No. PipWallet uses your MT5 login for trading purposes only. Only you, the account holder, can withdraw funds — and only directly through Pepperstone.
No. The system trades on your behalf entirely automatically. Your tasks are opening and funding your Pepperstone account, sharing your MT5 login with PipWallet directly, and reviewing your weekly results.
You can pause or end your arrangement with PipWallet at any time, as set out in your signed Agreement. Your funds and your Pepperstone account remain entirely yours regardless.
No — PipWallet is not currently licensed by Kenya's Capital Markets Authority or any other financial regulator. This is a private, individually negotiated performance-fee arrangement, not a regulated fund. Full detail is in the signed Agreement.
Pepperstone offers 24/5 live chat support for account issues. PipWallet is also happy to guide you through the process directly — just reach out on WhatsApp.
Because a public web form isn't the right place for a trading password. We collect your contact details and account information here, then complete the credential handoff directly with you over WhatsApp, on your terms.